Privacy Policy

1. Introduction

Nelmaco Global Resources Ltd ("Nelmaco", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nelmaco.com or contact us through any of our digital channels.

2. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Identification Information: Name, company name, email address, and phone number — collected only when you voluntarily submit our Contact or Quote Request forms.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
• Communications: Records of correspondence if you contact us directly via email or our contact form.

3. How We Use Your Information

The information we collect is used solely for the following purposes:

• To respond to your enquiries, quote requests, or messages.
• To improve the content and functionality of our website.
• To send transactional communications related to your request (e.g., quote confirmation).
• To comply with applicable legal obligations.

We do not sell, trade, or rent your personal information to third parties.

4. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Form submission data is retained for a maximum of 24 months and then securely deleted.

5. Cookies

Our website may use essential cookies to improve your browsing experience. These cookies do not store personally identifiable information and are used solely for functional purposes such as remembering your session. We do not use advertising or tracking cookies.

6. Third-Party Services

Our website uses Google Maps embeds (subject to Google's Privacy Policy) for our location page. No other third-party analytics or advertising services are integrated on this website. Email delivery for form submissions is handled via a secure transactional email service.

7. Security

We implement industry-standard security measures to protect your data, including HTTPS encryption, strict security headers (HSTS, CSP, X-Frame-Options), and content security policies that restrict data access to authorised sources only.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate data.
• Request deletion of your personal data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at nelmaco4@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: